Question 1

What is Furnzy?

Accepted Answer

Furnzy is a furniture discovery marketplace that helps shoppers find furniture from local brick and mortar furniture stores across the United States.

Question 2

Does Furnzy sell furniture?

Accepted Answer

No. Furnzy does not sell furniture directly. Purchases are completed with the local furniture retailer.

Question 3

Can I buy products on Furnzy?

Accepted Answer

You can browse and compare products on Furnzy. When you're ready to purchase, reach out to the furniture retailer directly.

Question 4

Does Furnzy process payments?

Accepted Answer

No. All payments are processed by the retailer where you make your purchase.

Question 5

Who ships my order?

Accepted Answer

Shipping and delivery are handled by the retailer you purchase from.

Question 6

Can I return a product through Furnzy?

Accepted Answer

No. Returns, exchanges, and refunds are managed by the retailer according to their individual policies.

Question 7

Does Furnzy provide warranties?

Accepted Answer

No. Product warranties are offered by the retailer the purchase is made from.

Question 8

Can I track my order through Furnzy?

Accepted Answer

Order tracking is provided by the retailer you made your purchase from.

Question 9

Can furniture stores partner with Furnzy?

Accepted Answer

Yes. We welcome partnerships with furniture retailers looking to expand their online visibility and reach more local shoppers.

Question 10

Is there a fee to use Furnzy?

Accepted Answer

No. Browsing and discovering products on Furnzy is free for shoppers.

Frequently Asked Questions