TOV Callie Cream Velvet Sofa

• Returns

  30-day window

  Restocking: Unknown.

• Financing

  Synchrony

  Also Concora and Acima. Website terms are not automatically this HomeStore's.

• Delivery

  White glove or doorstep

• Protection

  Protection plan offered

Ashley Furniture HomeStores are independently owned, so the store's paperwork matters more than the national website. Online terms often cite about a 30-day window on standard-shipping orders; white-glove preference returns are typically not offered. Financing partners commonly include Synchrony (plus Concora or Acima at some doors). Confirm delivery, pickup, and return rules at your local HomeStore before you buy. Independently owned HomeStores: confirm local terms before you rely on national web copy.

Ashley Furniture locations set their own terms. Confirm the details with your local store before you buy.

TOV Furniture is a fashion-forward contemporary brand—official About materials place founding in 2013 and describe a women-led, Miami-based design house with New York origins—that shoppers buy for stylish sofas, velvet and statement upholstery, and apartment-friendly living-room pieces sold through specialty and multi-line retailers as well as the brand’s own channels. People choose TOV when look and trend matter as much as price. Verify fabric content, dimensions, cleanability codes, and care on the PDP. Confirm the retailer’s shipping method and return rules—many pieces are carton-shipped. Check cleanability codes on light velvets if you have kids or pets before you commit.

Brand grade 1 sets the quality peer room for scoring — it is not bonus points added to the Furnzy Score.