Norris Sofa

• Returns

  7-day window

  Within 7 days: original delivery + equal pickup charge; Days 8–30: those plus 20% restocking. Custom orders not returnable.

• Financing

  Wells Fargo

  Bernie & Phyl's Financing by Wells Fargo Bank, N.A.; also Affirm and Koalafi lease-to-own.

• Delivery

  Delivery or store pickup

  Store pickup available

• Protection

  Protection plan offered

Bernie & Phyl's is a New England regional—confirm at store. Like-new returns generally within 7 days (you cover original delivery plus an equal pickup charge); days 8–30 add about 20% restocking. Special order and clearance are final; mattresses use a comfort-exchange path. Wells Fargo (+ Affirm). Delivery or store pickup. Protection offered. Factor pickup charges into any return—even inside the first week.

Bernie & Phyls locations set their own terms. Confirm the details with your local store before you buy.

England Furniture is a New Tazewell, Tennessee built-to-order upholstery maker—official Our Story materials date founding to 1964—that shoppers meet on Furnzy sofa PDPs across multiple retailers. Also listed as England or England Furniture Co. People buy England for customizable sofas, loveseats, and sectionals with a broad fabric and leather library and relatively fast custom turnaround by upholstery standards. Company materials emphasize sturdy frames, sinuous wire springs, and high-resilience foam cushions made in Tennessee. On the PDP, note fabric grade or leather type, cushion options, and configuration, then confirm the retailer’s lead time, deposit, and warranty path for that exact order.