5Z-Comfort Onyx Zero G Power Headrest Reclining Sofa w/Heat & Massage

• Returns

  7-day window

  Within 7 days: original delivery + equal pickup charge; Days 8–30: those plus 20% restocking. Custom orders not returnable.

• Financing

  Wells Fargo

  Bernie & Phyl's Financing by Wells Fargo Bank, N.A.; also Affirm and Koalafi lease-to-own.

• Delivery

  Delivery or store pickup

  Store pickup available

• Protection

  Protection plan offered

Bernie & Phyl's is a New England regional—confirm at store. Like-new returns generally within 7 days (you cover original delivery plus an equal pickup charge); days 8–30 add about 20% restocking. Special order and clearance are final; mattresses use a comfort-exchange path. Wells Fargo (+ Affirm). Delivery or store pickup. Protection offered. Factor pickup charges into any return—even inside the first week.

Bernie & Phyls locations set their own terms. Confirm the details with your local store before you buy.

Ashley is the familiar mass-market furniture name most shoppers already recognize—sofas, sectionals, recliners, and whole-room packages sold through independently owned HomeStores and many other retailers. Official company history traces Ashley Furniture’s start to 1945 in Chicago, with corporate headquarters later in Arcadia, Wisconsin, and a retail HomeStore network that began in 1997. People buy Ashley when they want style variety and ready availability more than a long custom lead time. Materials and mechanisms differ widely by collection, so the PDP details matter more than the brand name alone. Check cover type, motion features, dimensions, fabric grade if listed, and the local retailer’s return and delivery rules before you commit. House and sister labels can sit beside Ashley-branded SKUs—read the maker line on the tag so warranty tickets stay clear.