Normandy Chest

• Returns

  All sales final

• Financing

  TD Bank

  Also Concora Credit and Progressive Leasing on pay/provider pages.

• Delivery

  White glove

  Store pickup available

• Protection

  Protection plan offered

Raymour & Flanigan is a big Northeast regional furniture and mattress retailer. Plan carefully: once you accept delivery or pickup, most accepted furniture is final—no returns or refunds. A limited exception applies to items labeled Free Shipping (request within 72 hours, new in original packaging, with restocking). Area rugs and special orders follow separate rules. Financing runs through TD Bank (with other partners on some pages). Expect white-glove delivery; showroom pickup is available. Platinum Protection is offered.

Flexsteel is a Dubuque, Iowa–based residential furniture maker (company materials date the lineage to 1893) known for sofas, recliners, and motion seating built around its patented Blue Steel Spring™. Official About copy highlights a lifetime guarantee story on that spring and distribution through more than 1,300 retail locations nationwide, plus sister labels such as Charisma and Homestyles on some assortments. Shoppers buy Flexsteel when they want supportive seating sold through independent and regional furniture retailers. Look for spring and frame notes on the PDP, plus fabric or leather grade, cushion options, and any power motion features. Confirm the selling retailer’s delivery schedule and how warranty service is handled locally after delivery.