The Pinecrest Mercury Umber Sofa

• Returns

  3-day window

  Sale Terms: once scheduled for delivery, transferred for pickup, or in customer possession, approved returns charged 30% restocking + no refund of pickup/delivery fees (store credit for remainder); Terms page also says returns subject to a pick-up fee. Cancel policies conflict across pages (72h/10% vs up to 2 days before delivery)—confirm at store. Custom orders not returnable.

• Financing

  Synchrony

  Regency Furniture Synchrony HOME credit card; Progressive Leasing also offered.

• Delivery

  Premium assembly or doorstep or store pickup

  Store pickup available

• Protection

  Protection plan offered

Regency Furniture is an MD/DC-area regional (family-owned origin)—confirm at store; cancel timing differs across pages. Furniture returns: ask within ~3 days and complete within ~7 for exchange or store credit; ~30% restock once scheduled or possessed. Special/custom/floor/clearance final; mattresses mainly if damaged/defective. Synchrony HOME (+ Progressive). Pickup allowed with limits. Protection available. Get cancel timing in writing—published pages conflict.

Regency Furniture locations set their own terms. Confirm the details with your local store before you buy.

Ashley is the familiar mass-market furniture name most shoppers already recognize—sofas, sectionals, recliners, and whole-room packages sold through independently owned HomeStores and many other retailers. Official company history traces Ashley Furniture’s start to 1945 in Chicago, with corporate headquarters later in Arcadia, Wisconsin, and a retail HomeStore network that began in 1997. People buy Ashley when they want style variety and ready availability more than a long custom lead time. Materials and mechanisms differ widely by collection, so the PDP details matter more than the brand name alone. Check cover type, motion features, dimensions, fabric grade if listed, and the local retailer’s return and delivery rules before you commit. House and sister labels can sit beside Ashley-branded SKUs—read the maker line on the tag so warranty tickets stay clear.

Brand grade 2 sets the quality peer room for scoring — it is not bonus points added to the Furnzy Score.