Serta iComfort Elana Firm 11.5 in. Queen Mattress

• Returns

  30-day window

  Restocking: Unknown.

• Financing

  Synchrony

  Also Concora and Acima. Website terms are not automatically this HomeStore's.

• Delivery

  White glove or doorstep

• Protection

  Protection plan offered

Ashley Furniture HomeStores are independently owned, so the store's paperwork matters more than the national website. Online terms often cite about a 30-day window on standard-shipping orders; white-glove preference returns are typically not offered. Financing partners commonly include Synchrony (plus Concora or Acima at some doors). Confirm delivery, pickup, and return rules at your local HomeStore before you buy. Independently owned HomeStores: confirm local terms before you rely on national web copy.

Ashley Furniture locations set their own terms. Confirm the details with your local store before you buy.

Serta is a furniture brand shoppers meet on Furnzy sofa PDPs across 2 retailers in Furnzy’s catalog share—company and trade materials place founding in 1931— People usually buy Serta for branded comfort seating (verify construction on PDP). On the PDP, check fabric grade or leather type, cushion notes, and dimensions, then confirm the selling retailer’s delivery window, special-order deposits, and return rules for that exact model. Catalog median sofa prices land in a mainstream living-room range; compare fabric grade and seat construction before you decide. Ask whether white-glove delivery or curb-side drop-off applies to your ZIP, and confirm how long special-order covers currently take before you lock a fabric.