Signature Design by Ashley® Hazela Charcoal Ottoman

• Returns

  3-day window

  Restocking: 30% on cancelled/returned merchandise (waived for reselection); Delivery fee non-refundable. Custom orders not returnable.

• Financing

  Synchrony

  Big Sandy Platinum / Synchrony Home primary; also Acima, Snap Finance, Katapult.

• Delivery

  Local white glove or nationwide curbside

  Delivery from $149

• Protection

  Protection plan offered

Big Sandy Superstore is a regional—confirm at store. Local orders generally get a 3-day one-time reselection or return; about 30% restocking applies on cancelled/returned merchandise (often waived for reselection). Nationwide curbside (published around $149, free over a threshold) is typically not returnable. Custom, mattresses, and clearance are final. Synchrony; Total Care protection. Local white-glove available.

Big Sandy Superstore locations set their own terms. Confirm the details with your local store before you buy.

Signature Design by Ashley is Ashley Furniture Industries’ widely distributed design and wholesale living-room line that shoppers meet on sofa and sectional PDPs at many multi-line retailers—not only Ashley HomeStores. People choose it for fashion-forward silhouettes and package-friendly living-room sets without a long custom build. Expect a broad mix of fabrics and occasional motion pieces; quality cues live in the SKU specs. It sits beside—but is not identical to—Ashley-branded collections, so read the manufacturer line carefully. On Furnzy, compare dimensions, cover, and cushion notes, then confirm the retailer’s delivery window and what happens if you need to exchange a stocked piece. If a similar Ashley-branded silhouette sits nearby, compare manufacturer lines and item numbers before you assume they share covers or warranties.