James Charcoal Leather Rocker Recliner

• Returns

  30-day window

  Restocking: None. Custom orders not returnable.

• Financing

  Synchrony

  Also Fortiva (Bank of Missouri) and lease-to-own in store; FAQ lists Synchrony for Grand card.

• Delivery

  Door or premium in home

• Protection

  Protection plan offered

Grand Home Furnishings is a regional with a shopper-friendly 30-day total satisfaction path on most purchases: exchange or full refund with no restocking fee. Special orders, discontinued, damaged/floor samples, and mattresses/foundations/accessories are excluded. Synchrony financing (+ Fortiva/lease in store). Free door delivery on qualifying orders or premium in-home for a published fee. Protection offered. Watch mattress and special-order exclusions on the 30-day path.

La-Z-Boy is the iconic comfort brand—founded in 1927 and based in Monroe, Michigan—that shoppers buy for recliners, reclining sofas, and customizable upholstery. Pieces are widely sold through La-Z-Boy Furniture Galleries and other retailers, with company materials highlighting substantial North American production. People choose La-Z-Boy when motion comfort and a broad fabric/leather library matter. On the PDP, check mechanism type (power, headrest, wall-recline clearance), cover grade, cushion options, and custom vs quick-ship, then confirm the selling store’s delivery and warranty process. Related tradenames in the wider La-Z-Boy Inc. family should be matched carefully on the tag. Power samples on the floor are the best way to compare noise, wall clearance, and lumbar feel before you special-order a cover.