Casselbury Ottoman with Storage

• Returns

  All sales final

• Financing

  TD Bank

  Also Concora Credit and Progressive Leasing on pay/provider pages.

• Delivery

  White glove

  Store pickup available

• Protection

  Protection plan offered

Raymour & Flanigan is a big Northeast regional furniture and mattress retailer. Plan carefully: once you accept delivery or pickup, most accepted furniture is final—no returns or refunds. A limited exception applies to items labeled Free Shipping (request within 72 hours, new in original packaging, with restocking). Area rugs and special orders follow separate rules. Financing runs through TD Bank (with other partners on some pages). Expect white-glove delivery; showroom pickup is available. Platinum Protection is offered.

Ashley is the familiar mass-market furniture name most shoppers already recognize—sofas, sectionals, recliners, and whole-room packages sold through independently owned HomeStores and many other retailers. Official company history traces Ashley Furniture’s start to 1945 in Chicago, with corporate headquarters later in Arcadia, Wisconsin, and a retail HomeStore network that began in 1997. People buy Ashley when they want style variety and ready availability more than a long custom lead time. Materials and mechanisms differ widely by collection, so the PDP details matter more than the brand name alone. Check cover type, motion features, dimensions, fabric grade if listed, and the local retailer’s return and delivery rules before you commit. House and sister labels can sit beside Ashley-branded SKUs—read the maker line on the tag so warranty tickets stay clear.