Returns & Refunds

Return Policy

Furnzy does not sell furniture or process purchases directly. Every order is completed through the furniture retailer you made your purchase from.

Because of this, returns, refunds, exchanges, and cancellations are handled entirely by the retailer from whom you purchased the product.

Return Policies May Vary

Each retailer has its own policies regarding:

• Return eligibility
• Return windows
• Refund processing
• Exchange options
• Cancellation requests
• Restocking fees (if applicable)
• Return shipping requirements

Please review the retailer's return policy before completing your purchase.

Requesting a Return

If you wish to return or exchange an item, contact the retailer you purchased from directly. They can guide you through their return process and advise whether your purchase qualifies.

Refund Processing

Any approved refunds will be processed by the retailer using their payment policies and timelines.

Furnzy does not receive payments and cannot issue refunds.