Shipping & Delivery

How Shipping Works on Furnzy

Furnzy is a furniture discovery marketplace that connects shoppers with local brick and mortar furniture retailers across the United States.

Because purchases are completed directly through the retailer, Furnzy does not ship, deliver, or fulfil any orders.

Who Handles Shipping?

The retailer (not Furnzy) is responsible for:

• Shipping and delivery
• Delivery scheduling
• White-glove delivery (if offered)
• Assembly and installation services
• Delivery fees
• Shipping timelines
• Delivery updates and notifications

These services vary by retailer.

Shipping Costs

Shipping charges, if applicable, are determined by the retailer you purchase from. Please review the retailer's shipping policy for the most accurate information.

Delivery Timeframes

Estimated delivery times depend on the retailer, product availability, inventory, and delivery location. Furnzy does not control or guarantee shipping or delivery timelines.

Tracking Your Order

After completing your purchase, any order confirmations, shipping updates, and tracking information will be provided by the retailer.

Questions About Your Delivery?

If you have questions about your shipment, delivery appointment, delays, or damaged deliveries, please contact the retailer where you placed your order. Furnzy does not have access to your order details and can't provide assistance.

Our Role

Furnzy helps you discover and compare furniture from local brick and mortar retailers. We do not warehouse products, process orders, or coordinate deliveries.